---
title: "2020 OpsStars Awards: Most Scalable Lead Management Program of the Year"
id: "5520"
type: "resources"
slug: "opsstars-awards-zoom"
published_at: "2020-10-17T15:26:00+00:00"
modified_at: "2025-11-06T01:15:42+00:00"
url: "https://www.leandata.com/resources/opsstars-awards-zoom/"
markdown_url: "https://www.leandata.com/resources/opsstars-awards-zoom.md"
excerpt: "The Most Scalable Lead Management Program of the Year Award recognizes Zoom as a team that significantly scaled lead management capabilities to support rapid business growth."
taxonomy_topic:
  - "Customer Story"
  - "Operations"
  - "OpsStars"
taxonomy_role:
  - "Operations"
taxonomy_content_type:
  - "eBook"
---

eBook

# 2020 OpsStars Awards: Most Scalable Lead Management Program of the Year

[Download PDF](https://www.leandata.com/wp-content/uploads/2023/04/2020-OpsStars-Awards-%E2%80%94-Most-Scalable-Lead-Management-Program-of-the-Year.pdf)
[View PDF](https://www.leandata.com/wp-content/uploads/2023/04/2020-OpsStars-Awards-%E2%80%94-Most-Scalable-Lead-Management-Program-of-the-Year.pdf)

OperationseBook

The Most Scalable Lead Management Program of the Year Award recognizes **[Zoom Video Communications](https://zoom.us/)** as a team that significantly scaled lead management capabilities to support rapid business growth in 2020.

> “As our go-to-market approach changes, we’ll be able to adapt our lead assignment rules to meet any change in our strategy. I don’t know that we had the certainty before LeanData to make that statement. Now from an operational standpoint, we do.”
> 
>  Michael Fedynyshyn
> 
> Sr. Manager, Sales Operations & Strategy