23 %
of loyal customers will be driven away by sub-par customer service (Yotpo).
Winning a customer is just the beginning.
Keeping them is where the real challenge — and opportunity — begins.
59 %
of customers reported once they are loyal to a brand, the brand has their loyalty for life (Acquia).
50 %
of consumers would switch to a competitor after one bad customer experience (Zendesk).
In a competitive market, post-sales operations are essential for maintaining a loyal customer base and maximizing the long-term value of each account.
In this customer-focused guide, operations professionals will learn the many ways LeanData orchestration supports post-sales use cases like:
- Onboarding
- Tiered support
- Account expansion
- Renewal automation
- Deal management
Tags
Customer Experience
Operations
Revenue Orchestration
Routing
