In this video, the LeanData Product Team walks us through the updates to LeanData’s Scheduling API.
With expanded API capabilities, you can build bespoke booking experiences that leverage your core routing and round-robin logic, ensuring a seamless handoff experience regardless of where the interaction begins. With this update, LeanData allows AI agents to safely invoke existing BookIt behavior via APIs, and turns BookIt into a stable, governed backend for agent ecosystems. This ensures teams can programmatically control every aspect of the end users’ scheduling flow – while retaining all the core benefits and functionality like round-robin fairness, calendar integration, and SLA compliance.
Use Cases:
- Agentic Booking in Chat or Email: Enable agentic booking in chat or email by letting agents check for existing meetings, fetch real-time availability, and confirm bookings via BookIt – all within the conversational experience.
- Surface In-App Notifications: Check for existing meetings before proposing new times, ensuring prospects never receive redundant invites and always have context.
- Partner Agent Platforms: Empower partner agent platforms (such as Agentforce and AgentExchange) to build scalable actions on top of BookIt APIs, supporting clean packaging, governance, and reuse across customers and use cases.
Read the full documentation here, or catch the full conversation here.
