Christian Herlihy, Marketing Operations Specialist at Drata showcases their system for creating organizational accountability and achieving rapid speed-to-lead using strict SLAs. By implementing multi-stage SLAs tracked through LeanData’s routing and exposed on Salesforce dashboards, Drata ensures alignment on what reps are expected to do, captures action efficacy, and automatically recycles unworked records back to new reps.

Want to see the full conversation? Catch it here in our Customer Spotlight Webinar with Drata.