Customer Story

BombBomb Decreases First Response Time by 400% using LeanData Matching and Routing

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BombBomb, a video email marketing platform, had grown beyond 3,000 inbound -leads per month and need to shift from a lead-based to an Account-based model. Their operations team needed to continue supporting an existing transactional model, while supporting a new outbound motion. In-house development for cleaning and routing leads was no longer a scalable option and they needed a third-party solution.

Implementing LeanData enabled BombBomb to route their growing inbound-lead volume, match leads with target accounts, route enriched Contacts to Outreach Sequences, and notify Sales of lead assignment through email and Slack. They completely eliminated the case of “lost leads” with every lead and contact being correctly matched, and using any field to route Standard Objects in Salesforce. With LeanData, BombBomb has decreased the First Response Time by 400% and continues to make it easy for people to build relationships through email, text and social media.

Tags
  • Customer Story
  • Lead Management
  • Lead Response Time
  • Lead Routing
  • Lead-to-Account Matching
  • Operations
  • Revenue Orchestration
  • Speed to Lead

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