MATCHING
95% Matching Accuracy
LeanData’s intelligent matching engine ensures that every record is matched accurately. Chili Piper’s matching relies on Salesforce Duplicate Rules, which requires extensive configuration and can result in incorrect or missed matches.
“One issue we currently have with Chili Piper is, someone will book a meeting, but they’ll use an email that’s not in Salesforce. However, there already is an account in Salesforce. The lead will run through Chili Piper router as if they’re a new customer and book them, but they’re not actually a new customer.”Verified Chili Piper User